Goods can be delivered either loose, tipped off the back of the truck, or in bulk bags. Unlike other companies, all our bags are delivered in a crane lorry for on-patch deliveries, and our price includes lifting onto your property, not kerb delivery. Anything above 20 tonnes will be delivered on an articulated lorry or multiple rigid lorries. We also offer pallet courier services for areas further afield.

The delivery company will make contact. If the customer isn’t in, they agree to leave it on site. If not, the customer will be charged for the wasted trip and re-delivery. All vehicles are accredited to FORS Silver standard, and all drivers are experienced CPCS card holders.

Our crane lorries reach approximately 6.5 metres, so please note that they may not be able to operate if there are overhead obstructions such as low-hanging tree branches or cables. Since our lorries are full-size HGVs, they may not be able to access particularly narrow lanes or under low bridges. A good rule of thumb is that if a fire engine can fit down your road, then our lorries should fit the majority of the time. Drivers are unable to enter private residences, so the customer is responsible for any additional lifting once the initial delivery has been made. If you have any concerns over delivery access or want to know more about the areas we serve, please get in touch today.

Our lorries range in weight from 18 to 44 tonnes. If there are weight restrictions, red routes, or any other restrictions for large lorries, please let us know.

We deliver across the South East, including:

Zone A: Betchworth (RH3), Caterham (CR3), Coulsdon (CR5), Gatwick (RH6), Godstone (RH9), Horley (RH6 ), Lingfield (RH7), Merstham is (RH1), Oxted (RH8), Redhill (RH1), Reigate (RH2), Tadworth (KT20).

Zone B: Ashtead (KT21), Banstead (SM7), Bromley (BR1 / BR2), Carshalton the (SM5), Crawley (RH10 / RH11), Croydon (CR0 / CR2 / CR9), Dorking (RH4 / RH5), East Grinstead (RH19), Edenbridge (TN8), Epsom (KT17 / KT18 / KT19), Forest Row (RH18), Great Bookham (KT23), Horsham (RH12 / RH13), Leatherhead (KT22), Morden (SM4), Orpington (BR5 / BR6), Purley (CR8), Sevenoaks (TN13 / TN14 / TN15), Sutton (SM1 / SM2 / SM3), Wallington (SM6), Warlingham (CR6), West Horsley (KT24), West Wickham (BR4), Westerham (TN16).

Can’t see your town listed? Please contact us and we will facilitate your requirements.

We ensure a prompt delivery time of 3 working days from order placed to goods received. If you are seeking next-day delivery, there may be an additional charge that will be influenced by your postcode area – just chat with our team for more details.

To enable greater capacity, our specialist vehicles are very heavy, reaching a total weight of up to 32 tonnes. Therefore, we do not take our vehicles onto driveways, as doing so could result in damage. If you insist on it, we will come onto your driveway, although we cannot be liable for any damage this may cause. Instead, the vehicles will be parked on public highways or roads, and we’ll use our crane system to place the bulk bags onto your property. If it’s loose material you’ve ordered, our vehicles will also not come onto your driveway due to their weight.

The weight of our vehicles can reach up to 32 tonnes. This weight has the potential to damage your garden, and accessibility to a back garden will also be very challenging. We generally park on a public highway or road and tip the material onto your property or crane-lift the bulk bags over.

As well as delivering during the working week, Chargrace Soils Ltd also delivers between 8am and 1pm on Saturdays.

Delivery arrangements will vary depending on the type and quantity of material you are purchasing, along with where in the county you are located. To get a better sense of your delivery date, we suggest you chat with our friendly team to work out a day that is suitable for everyone.

No, it isn’t necessary to be home when we deliver. Simply discuss arrangements with our expert team.

Most materials are delivered to your door in bulk bags. We also offer loose delivery for those in Zones A and B. If you can’t see your town listed, please call our team to discuss your requirements. Loose delivery is carried out by our specialist fleet of tipper vehicles. 

Unfortunately, it is not possible to track a delivery.